Refund Policy

  • Items can be returned within 3 days after receiving your order – by providing full receipts of your order and proof of purchase.
  • In order to qualify for a full refund, all items must be unused and in it’s original packaging.
  • After the returned items have been fully inspected and the refund request has been approved, we will send an email and you will receive a full refund (excluding the delivery costs) within 5-10 working days.
  • If your return item doesn’t meet our refund requirement, it will be sent back to your address.
  • Products on sale/ products bought during sale cannot be refunded
  • Local and international shipping are non-refundable.
  • You would be responsible for the shipping costs for returning items.
  • For more information please email us

Shipping Policy

Our main aim is provide the best customer service while shopping at GoddessHairUK

We work hand in hand with Royal Mail, DHL and FedEx to ensure you receive your order as soon as possible in perfect condition. All customised wigs and bundle deals would be shipping out within 10-12 working days. The GoddessHairUK collection e.g. Lashes, hair care products and accessories would be shipped out within 2-5 working days.

If you wish to collect your orders, simply email us at or message us on Instagram @goddesshairuk_store

Next day delivery is also available (not available for human hair). Place your order before 3pm to receive it the next day

– STANDARD DELIVERY: shipped out within 2-5 working days
– FIRST CLASS SIGNED FOR: shipped out with 1/2 working days
– NEXT DAY DELIVERY(MON-SAT): shipped out same day (order before 3pm) and it will delivered next day

– Delivery to Europe : £7.99 (10-15 working days)
– Delivery to rest of the world £9.99 (10-20 working days)
– Premium Express Delivery via DHL : £25.99 (5-7 working days)

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